Refund/Cancellation/Switching Classes Policy

Refunds

We are the only motorcycle school in NJ that offers refunds for the following; 

  1. If you decide after the first day of the BRC1 practice riding exercises that riding a motorcycle is not for you, we will refund you $100. We do not want you to lose all your money if riding a motorcycle is not for you.
  2. If you are counseled out of the BRC1* on the first day of the practice riding exercises, we will refund you $200.
  3. If you are dismissed from a class for being late or for not having all the proper riding gear as outlined on each course webpage, there is no refund (you forfeit all your money) and you will have to pay the full course price to attend another class. No exceptions.
  4. If you drop out of a class or do not show up for a class or a segment of the class for whatever reason, there is no refund (you forfeit all your money) and you will have to pay the full course price to attend another class. No exceptions.
  5. If we have to cancel a class or a segment of the class, we will either refund all your money, put you in another class for free or offer a make-up class segment for free. (Sometimes MSU plans a last minute event).

Cancellations

  1. If you decide to cancel your class reservation at least 10 business days before the start of your scheduled class, we will refund all your money.
  2. If you decide to cancel your class reservation less than 10 business days and more than 3 business days before the start of your scheduled class, a $50 cancellation fee will be deducted from your refund. No exceptions.
  3. If you decide to cancel your class reservation 3 business days or less than 3 business days before the start of your scheduled class, there is no refund. No exceptions.

All cancellation requests must be made in writing via email to RidingAcademy1@aol.com.

Class Cancellations

We reserve the right to cancel a class at any time due to adverse weather conditions, unforeseen circumstances or last minute events scheduled by MSU. Classes are conducted in the rain unless the rain is very heavy or there is lightning and/or thunder. If rain is in the forecast for the class you signed-up for, bring rain gear.

*Counseled Out of the BRC1

We reserve the right to counsel out (remove) a student from a class if they are struggling, not able to keep up with the pace of the class, didn't meet the objective of a riding exercise within the time frame allotted for the exercise or are a safety hazard to themselves or others in the class. If the student wants to continue to learn how to ride, they can take the Formal Remedial Training Course (FRT), which is a private one-on-one lesson, to help the student meet the objective of the exercise and become more comfortable riding a motorcycle. After successfully completing the FRT ($99), the student can retake the BRC1 for a reduce fee ($199).

Switching/Rescheduling Classes

  1. If you want to switch/reschedule your class reservation to another class at least 10 business days before the start of your scheduled class, there is no transfer fee. However, you must notify us by email at least 10 business days before the start of your scheduled class. 
  2. If you want to switch/reschedule your class reservation to another class less than 10 business days and more than 3 business days before the start of your scheduled class, there is a $50 transfer fee. No exceptions. You must notify us by email more than 3 business days before the start of your scheduled class.
  3. No switching/rescheduling is allowed 3 business days or less than 3 business days before the start of your scheduled class. If you are not able to attend your scheduled class, you will forfeit all your money. No exceptions.

All switching/rescheduling requests must be made in writing via email to RidingAcademy1@aol.com.

Strict Policy

Our Refund/Cancellation/Switching Classes policies are very strict because we do not want to lose money on a class. Since we offer more benefits and features than all the other motorcycle schools in NJ, we run on a very small profit margin and cannot afford to lose money. If you miss a class, can't make a class or arrive too late to attend a class, we can't just put you in another class. If we do, we lose the ability to sell that seat and we lose $319 on that class (BRC1). Same concept applies with last minute refund requests - we lose the ability to sell that seat to someone else and we lose $319 (BRC1).