Refund/Cancellation/Switching Classes Policy

---

We are the only motorcycle school in NJ that offers refunds for the following; 

1. If you decide after the first day of the BRC1 practice riding exercises that riding a motorcycle is not for you, we will refund you $100. We do not want you to lose all your money if riding a motorcycle is not for you.
2. If you are counseled out of the BRC1* on the first day of the practice riding exercises, we will refund you $200.
3. If you are dismissed from a class for being late, for not having all the proper riding gear as outlined on each course webpage, or for any other reason, there is no refund (you forfeit all your money) and you will have to pay the full course price to attend another class. No exceptions.
4. If you drop out of a class that is already in session or do not show up for a class or a segment of the class for whatever reason, there is no refund (you forfeit all your money) and you will have to pay the full course price to attend another class. No exceptions.
5. If we have to cancel a class or a segment of the class, we will either refund all your money, put you in another class for free or if possible, offer a make-up class segment for free. (Weather conditions may be adverse, sometimes MSU plans a last minute event).

1. If you decide to cancel your class reservation at least 10 business days before the start of your scheduled class, we will refund all your money.
2. If you decide to cancel your class reservation less than 10 business days and more than 3 business days before the start of your scheduled class, a $50 cancellation fee will be deducted from your refund. No exceptions.
3. If you decide to cancel your class reservation 3 business days or less than 3 business days before the start of your scheduled class, there is no refund. No exceptions.

All cancellation requests must be made in writing via email for verification purposes to RidingAcademy1@aol.com.

For the BRC1, the riding exercises must be taken on the two consecutive days for the class. You can't take one riding exercise in one class and the other riding exercise in another class unless you pay the full course fee for both classes.

We reserve the right to cancel a class at any time due to adverse weather conditions, unforeseen circumstances, low enrollment or last-minute events scheduled by MSU. Classes are conducted in the rain unless the rain is very heavy or there is lightning and/or thunder. If rain is in the forecast for the class you signed-up for, bring rain gear.

We reserve the right to counsel out (remove) a student from a class if they are struggling, not able to keep up with the pace of the class, didn't meet the objective of a riding exercise within the time frame allotted for the exercise or are a safety hazard to themselves or others in the class. If the student wants to continue to learn how to ride, they can take an Introductory Motorcycle Experience (IME) session for $75, which is a private one-on-one lesson for approximately 1-1 1/2 hours to get comfortable using the clutch & throttle or a Formal Remedial Training (FRT) session for $99, which is a private one-on-one lesson for approximately 2 hours to help the student meet the objectives of the first few exercises of the BRC1 and become more comfortable riding a motorcycle. After successfully completing the IME or the FRT, the student can retake the BRC1 for a reduce price ($100 off the regular price of the course).

1. If you want to switch/reschedule your class reservation to another class at least 10 business days before the start of your scheduled class, you are entitled to one free transfer. You must notify us by email at least 10 business days before the start of your scheduled class. We will switch you if a seat is available in another class. There is a $50 transfer fee for additional switches.
2. If you want to switch/reschedule your class reservation to another class less than 10 business days and more than 3 business days before the start of your scheduled class, there is a $50 transfer fee. No exceptions. You must notify us by email more than 3 business days before the start of your scheduled class. We will switch you if a seat is available in another class.
3. No switching/rescheduling is allowed 3 business days or less than 3 business days before the start of your scheduled class. If you are not able to attend your scheduled class, you will forfeit all your money. No exceptions.

All switching/rescheduling requests must be made in writing via email for verification purposes to RidingAcademy1@aol.com.

Our Refund/Cancellation/Switching Classes policies are very strict because we do not want to lose money on a class. Since we offer more benefits and features than all the other motorcycle schools in NJ, we run on a very small profit margin and cannot afford to lose money. If you miss a class, can't make a class or arrive too late to attend a class, we can't just put you in another class. That's like buying two seats (one seat in each class) for the price of one seat. We lose money because we lose the ability to sell your seat on such short notice to someone else who could have taken your spot and we lose money on that class. Same concept applies with last minute refund/rescheduling requests - we lose the ability to sell that seat to someone else on such short notice and we lose money on the class. 

If you have tickets to a sports game or concert and can't make the event for whatever reason, you don't get to go to another game or concert for free.

You can write off your loss as a tax-deductible donation.