Refund/Cancellation/Switching Classes Policy

---

We are the only motorcycle school in NJ that offers refunds. Here is our Refund Policy; 

1. If you are counseled out* of the BRC1 practice riding exercises on the first riding day session, we will refund you $200. If you are counseled out of the BRC1 practice riding exercises on the second riding day session, we will refund you $100. If you want to attend another BRC1 class, you will have to register online for another class and pay the full course price again.

2. If we dismiss you from a BRC1 class on the first riding day session for being more than 15 minutes late, or for not having all the proper riding gear as outlined on the BRC1 course webpage, or for any other reason, we will refund you $200. No exceptions. If we dismiss you from a BRC1 class on the second riding day session for being more than 15 minutes late, or for not having all the proper riding gear as outlined on the BRC1 course webpage, or for any other reason, we will refund you $100. No exceptions. If we dismiss you from a BRC1 course and you want to attend another BRC1 class, you will have to register online for another class and pay the full course price again.

3. If you drop out of a BRC1 class after the start date for the class and before the first riding day session, or have to drop out of the first riding day session of a BRC1 class due to an injury, or do not show up for the first riding day session of a BRC1 class for whatever reason, we will refund you $200. No exceptions. If you drop out of a BRC1 class during the first riding day session, or after the first riding day session and before the second riding day session of a BRC1 class, or have to drop out of the second riding day session of a BRC1 class due to an injury, or do not show up for the second BRC1 riding day session, for whatever reason, we will refund you $100. No exceptions. If you want to attend another BRC1 class, you will have to register online for another class and pay the full course price again. 

4. If you do not show up for a BRC2 LW, TBC or APBRC class for whatever reason, or if you are dismissed from the BRC2 LW, TBC or APBRC class for not having all the proper riding gear as outlined on that course's webpage, or for any other reason, we will refund you $50. No exceptions. If you want to attend another BRC2 , TBC or APBRC class, you will have to register online for another class and pay the full course price again.

5. Refunds can only be made through your original payment method.

1. If you decide to cancel your class reservation at least 10 business days before the start date of your scheduled class, we will refund all your money.
2. If you decide to cancel your class reservation less than 10 business days and more than 3 business days before the start date of your scheduled class, a $50 cancellation fee will be deducted from your refund. No exceptions.
3. If you decide to cancel your class reservation 3 business days or less than 3 business days before the start date of your scheduled class, we will refund you 50% of the course price. No exceptions.

All cancellation requests must be made in writing via email for verification purposes to RidingAcademy1@aol.com. Include the Class #.

RAIN

Classes are conducted rain or shine. If rain is in the forecast for the class you registered for, bring rain gear (jacket, pants, latex gloves).

If there is lightening and/or thunder during a practice riding exercise, we stop the exercise and tell you to go to your car or other safe area until the lightening and/or thunder pass.

We reserve the right to cancel a class or change the time schedule of a class at any time due to adverse weather conditions, unforeseen circumstances, low enrollment or last-minute events scheduled by MSU. If we have to cancel a class or a segment of the class, we will either refund all your money, or put you in another class for free if there is an opening, or if possible, offer a make-up class segment for free.

1. If you want to switch/reschedule your BRC1 class reservation to another class at least 10 business days before the start of your scheduled class, you are entitled to one free transfer. You must notify us by email at least 10 business days before the start of your scheduled class. We will switch you if a seat is available in another class. There is a $50 transfer fee for additional switches.
2. If you want to switch/reschedule your BRC1 class reservation to another class less than 10 business days and more than 3 business days before the start of your scheduled class, there is a $50 transfer fee. No exceptions. You must notify us by email more than 3 business days before the start of your scheduled class. We will switch you if a seat is available in another class.
3. No switching/rescheduling is allowed 3 business days or less than 3 business days before the start of your scheduled BRC1 class. If you can't attend your scheduled class, we will refund you 50% of the course price. No exceptions.
4. No switching/rescheduling is allowed for the BRC2 LW, TBC or APBRC.
5. For the BRC1, the riding sessions must be taken on the two consecutive days of the class. You can't do one riding session on one day of the class and the other riding session on another day of another class unless you pay the full course price for both classes.

All switching/rescheduling requests must be made in writing via email for verification purposes to RidingAcademy1@aol.com.  Include the Class #.

We reserve the right to counsel out (remove) a student from a class if they are not able to ride a bicycle, are struggling, are not able to keep up with the pace of the class, didn't meet the objective of a riding exercise within the time frame allotted for the exercise, are a safety hazard to themselves or others in the class, or display signs or symptoms of not feeling well (including, but not limited to, anxious, nervous, fatigue, nausea, lightheaded, dizzy, weak, faint, numbness in the fingers or toes, hypothermia, hyperthermia, heat exhaustion, heat stroke). If you are counseled out of a class and want to continue to learn how to ride a motorcycle, you can take the BRC1 again when you feel better, if you had trouble coordinating the clutch and the throttle, you can take the Introductory Motorcycle Experience (IME) for $75, which is a private one-on-one lesson for approximately 1-1 1/2 hours to practice coordinating the clutch & throttle (more information about the IME is on the IME page of this website), or if you had trouble with the basic riding skills, you can take a Formal Remedial Training (FRT) session for $99, which is a private one-on-one lesson for approximately 2 hours to help you develop the basic riding skills and become more comfortable riding a motorcycle. After successfully completing the IME or the FRT, you can retake the BRC1.

The riding sessions of the BRC1 are structured as group training - 12 students in a class. (12 students is the maximum number of students permitted per class). Due to the group training structure and the time frame of the riding exercises, we can't provide too much personal coaching. Personal coaching can only be provided in an IME, an FRT or an APBRC. More information about the APBRC is on the APBRC page of this website.

Our Refund/Cancellation/Switching Classes policies are very strict because we do not want to lose money on a class. Since we offer more benefits and features than all the other motorcycle safety training schools in NJ, we run on a very small profit margin and cannot afford to lose money. If you miss a class, can't make a class or arrive too late to attend a class, we can't just put you in another class. That's like buying two seats (one seat in each class) for the price of one seat. 

If you have tickets to a sports game or concert and can't make the event for whatever reason, you don't get to go to another game or concert for free.

We lose money on last minute cancellation/rescheduling requests because we lose the ability to sell that seat to someone else on such short notice, and we lose money on the class. 

You can write off your loss as a tax-deductible donation.