Refund & Switching Policy

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 As of 11/1/2024, refunds are issued and switching classes is allowed for the following. These are also listed in the FAQs on the Eventbrite Course/Event Description of each class posted on the Course Schedule page of our website and in the confirmation email for the course you register for.

1. Cancelling Your Class

If you decide to cancel your BRC1 class registration/ticket purchase, you must notify us by email (RidingAcademy1@aol.com), for verification purposes, at least 10 days before the start of your scheduled class to receive a full refund of the course price. (The Start Date for the BRC1 is a Tuesday). If you notify us by email less than 10 days before the start of your scheduled BRC1 class, we will refund you $150. No exceptions.

If you decide to cancel your BRC2 LW, APRC, TBC or Practice Clinic class registration/ticket purchase, you must notify us by email (RidingAcademy1@aol.com), for verification purposes, at least 10 days before the start of your scheduled class/clinic to receive a full refund of the course/clinic price. (The Start Date for the BRC2 LW & the APRC is a Tuesday). If you notify us by email less than 10 days before the start of your scheduled BRC2 LW, APRC, TBC or Practice Clinic class, we will refund you 50% of the course/clinic price. No exceptions.

Rain - classes/clinics are conducted rain or shine unless noted otherwise on the website page for a specific course/clinic. If rain is in the forecast for the class/clinic you registered for, bring rain gear (rain jacket, rain pants, waterproof shoes, waterproof gloves or latex gloves to wear under your gloves) to stay dry. If there is lightning and/or thunder during a practice riding exercise, we stop the exercise and have you go to your car or other safe area until the lightning and/or thunder passes.

 
We reserve the right to cancel a class/clinic at any time or change the time schedule of a class/clinic at any time due to severe weather conditions, unforeseen circumstances, low enrollment, limited visibility and last-minute events scheduled by MSU. If we have to cancel a class/clinic, we will refund the entire course/clinic price. If we have to cancel a segment of the class/clinic, we will give you a partial refund.

2. Switching/Rescheduling Your Class

If you want to switch/reschedule your BRC1 class registration to another BRC1 class, you must notify us by email (RidingAcademy1@aol.com), for verification purposes, at least 10 days before the start of your scheduled BRC1 class. You are entitled to one free transfer. Let us know what BRC1 class you are registered for and what BRC1 class you want to switch to. We will switch you if a seat is available in that BRC1 class. There is a $50 transfer fee for additional switches within the 10 days time frame. (The Start Date for the BRC1 is a Tuesday). No switching/rescheduling is allowed less than 10 days before the start of your scheduled BRC1 class. No exceptions. You can either keep your BRC1 class seat or cancel your BRC1 class registration.

 
No switching/rescheduling is allowed for the BRC2 LW, APRC, TBC, or a Practice Clinic. No exceptions. You can either keep your class/clinic seat or cancel your class registration.

 
For the BRC1, both riding day sessions must be taken in sequence (Day 1 first, then Day 2) and the riding day sessions must be taken on the two consecutive days of the class. You can not do one riding day session on one day of the class and the other riding day session on another day of another class unless you pay the full course price for both classes. 

3. Counseled Out of Your Class*

If you are counseled out of the BRC1 practice riding exercises on the first riding day session, we will refund you $150.** If you are counseled out of the BRC1 practice riding exercises on the second riding day session, we will refund you $75.** Taking an IME reduces the chances of being counseled out of the BRC1. More information about the IME is on the IME page of our website.

If you are counseled out of the practice riding exercises of the BRC2 LW, APRC, TBC, or any one of our Practice Clinics, we will refund you 50% of the course/clinic price.** 

If you are counseled out of a class/clinic and want to attend another class/clinic, you will have to register online for another class/clinic and pay the full course/clinic price again.

4. Dismissed from Your Class

If we dismiss you from a BRC1 class on the first riding day session for being late (you can not join the first riding day session once the session starts for liability reasons), or for not having all the proper riding gear as outlined on the BRC1 page of our website, or for not completing the MSF eCourse by the first riding session, or for missing a riding exercise after you completed the first riding exercise of the first riding day session, for whatever reason, or for risky or unreasonable behavior, or for any other reason, we will refund you $150. No exceptions. If you are dismissed from the first riding day session, you can not attend the second riding day session or ride the remaining first riding day exercises if you missed a prior riding exercise. If you are dismissed from a class and want to attend another class, you will have to register online for another class and pay the full course price again.

If we dismiss you from a BRC1 class on the second riding day session for being late (you can not join the second riding day session once the session starts for liability reasons), or for not having all the proper riding gear as outlined on the BRC1 page of our website, or for missing a riding exercise after you completed the first riding exercise of the second riding day session, for whatever reason, or for risky or unreasonable behavior, or for any other reason, we will refund you $75. No exceptions. If you are dismissed from the second riding day session, you can not ride the remaining second riding day exercises if you missed a prior riding exercise. If you are dismissed from a class and want to attend another class, you will have to register online for another class and pay the full course price again.  

If we dismiss you from the practice riding session of the BRC2 LW, APRC, TBC or any one of our Practice Clinics for being late (you can not join the session once the session starts for liability reasons), or for not having all the proper riding gear as outlined on the website page for that course/clinic, or for missing a riding exercise after you completed the first riding exercise of the riding day session, for whatever reason, or for risky or unreasonable behavior, or for any other reason, we will refund you 50% of the course/clinic price. No exceptions. If you are dismissed from a class/clinic, you can not ride the remaining exercises if you missed a prior riding exercise. If you are dismissed from a class/clinic and want to attend another class/clinic, you will have to register online for another class/clinic and pay the full course/clinic price again.

5. Drop Out/Do Not Show Up For Your Class

If you do not attend the live online Orientation Session for the BRC1 (we record attendance) and do not show up for the first riding day session of a BRC1 class, for whatever reason, there is no refund. No exceptions. (If you do not show up for the first riding day session of a BRC1 class, you can not attend the second riding day session). If you want to attend another class, you will have to register online for another class and pay the full course price again.

If you attend the live online Orientation Session for the BRC1 and drop out of a BRC1 class during the first riding day session, for whatever reason, or do not show up for the first riding day session of a BRC1 class, for whatever reason, we will refund you $150 as long as you request the refund in writing before the End Date and End Time of your scheduled class. No exceptions. (If you do not show up for the first riding day session of a BRC1 class, you can not attend the second riding day session). If you want to attend another class, you will have to register online for another class and pay the full course price again.

If you drop out of a BRC1 class after the first riding day session and before the second riding day session of a BRC1 class, or have to drop out of the second riding day session of a BRC1 class due to an injury, or do not show up for the second BRC1 riding day session, for whatever reason, we will refund you $75 as long as you request the refund in writing before the End Date and End Time of your scheduled class. No exceptions. If you want to attend another class, you will have to register online for another class and pay the full course price again.

If you drop out of a BRC1 class during the second riding day session, for whatever reason, we will refund you $50. No exceptions. If you want to attend another class, you will have to register online for another class and pay the full course price again.

If you drop out of the riding session or do not show up for the riding session of the BRC2 LW, APRC, TBC or any one of our Practice Clinics, for whatever reason, we will refund you 50% of the course/clinic price as long as you request the refund in writing before the End Date and End Time of your scheduled class/clinic. No exceptions. If you want to attend another class/clinic, you will have to register online for another class/clinic and pay the full course/clinic price again.

All refund/cancellation/switching/rescheduling requests must be made in writing via email to RidingAcademy1@aol.com for verification purposes. Include the Class #. All refunds will be issued by Eventbrite, our registration platform. Refunds can only be made to your original payment method. We cannot apply any refund to future classes.

We reserve the right to counsel out (remove) a student from a class if they are not able to ride a bicycle, are struggling while riding a practice riding exercise, are not able to keep up with the riding pace of the class, did not meet the objective of a riding exercise within the time frame allotted for the exercise, are a safety hazard to themselves or others in the class, or display signs or symptoms of not feeling well (including, but not limited to, anxious, nervous, fatigue, nausea, lightheaded, dizzy, weak, faint, shivering, numbness in the fingers or toes, hypothermia, hyperthermia, heat exhaustion, heat stroke, possible concussion). If you are counseled out of class for any of these reasons, we will give you a partial refund as stated above in #3. If you want to attend another class, you can register online for another class and pay the full course/clinic price again. 

**All refunds will be issued after signing The Riding Academy of NJ's (RANJ) Counsel Out Form.

If you had trouble coordinating the clutch and the throttle in the BRC1 and were counseled out or dropped out of the class, you can take the Introductory Motorcycle Experience (IME) for an additional price, which is a private one-on-one lesson for approximately 1-1 1/2 hours to practice coordinating the clutch and the throttle. More information about the IME is on the IME page of this website. After successfully completing the IME, you can retake the BRC1 at the full course price. 

If you had trouble with the basic riding skills in the BRC1 and were counseled out or dropped out of the class, you can take a Formal Remedial Training (FRT) session for $99, which is a private one-on-one lesson for approximately 2 hours to help you develop the basic riding skills and become more comfortable riding a motorcycle. After successfully completing the FRT, you can retake the BRC1 at the full course price. 

The riding sessions of the BRC1 are structured as group training. 12 students is the maximum number of students permitted for the riding sessions. Due to the group training structure and the time frame of the riding exercises, we can not provide too much personal coaching. Individualized personal coaching can only be provided in an IME, an FRT, or a private APRC. More information about the APRC is on the APRC page of this website.

Our Refund Policy is very strict because we do not want to lose money on a class. Since we offer more benefits and features than all the other motorcycle safety training schools in NJ, we run on a very small profit margin and cannot afford to lose money. If you miss a class, can not make a class, or arrive late to attend a class, we can not just put you in another class for free. That's like buying two seats (one seat in each class) for the price of one seat. 

If you have tickets to a sports game or concert and cannot make the event for whatever reason, you do not get to go to another game or concert for free.

We lose money on last minute cancellation/switching/rescheduling requests because we lose the ability to sell that seat to someone else on such short notice, and we lose money on the class.

We are very strict on having the proper riding gear for the riding sessions (the proper riding gear is posted on each course/clinic page) and arriving on time for the riding sessions because you can not miss any safety information once a riding session starts for liability reasons. These are MSF, State & insurance regulations for the motorcycle courses.

We are the only motorcycle school in NJ that offers refunds for certain exceptions. Check the Refund Policy for the other motorcycle schools in NJ.