Refund Policy (including cancellations & switching classes)

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We are the only motorcycle school in NJ that offers refunds. Here is our Refund Policy;

1. If you are counseled out* of the BRC1 practice riding exercises on the first riding day session, we will refund you $200. If you are counseled out of the BRC1 practice riding exercises on the second riding day session, we will refund you $100. If you are counseled out of the practice riding exercises of the BRC2 LW, APBRC, TBC, or any one of our clinics, we will refund you 50% of the course/clinic price. If you want to attend another class, you will have to register online for another class and pay the full course/clinic price again.

2. If we dismiss you from a BRC1 class on the first riding day session for being late (you can't join the first day session once the session starts for liability reasons), or for not having all the proper riding gear as outlined on the BRC1 page of our website including rain gear if rain is in the forecast, or for not completing the MSF eCourse, or for missing a riding exercise for whatever reason, or for any other reason, we will refund you $200. No exceptions. If you are dismissed from the first day riding session, you can't attend the second day riding session. If you are dismissed from a class and want to attend another class, you will have to register online for another class and pay the full course price again. There are no exceptions for being late.

If we dismiss you from a BRC1 class on the second riding day session for being late (you can't join the second day session once the session starts for liability reasons), or for not having all the proper riding gear as outlined on the BRC1 page of our website, or for missing a riding exercise for whatever reason, or for any other reason, we will refund you $100. No exceptions. If you are dismissed from a class and want to attend another class, you will have to register online for another class and pay the full course price again. There are no exceptions for being late.

If we dismiss you from the practice riding session of the BRC2 LW, APBRC, TBC or any one of our clinics for being late (you can't join the session once the session starts for liability reasons), or for not having all the proper riding gear as outlined on the website page for that course or clinic, or for missing a riding exercise for whatever reason, or for any other reason, we will refund you 50% of the course/clinic price. No exceptions. If you are dismissed from a class and want to attend another class, you will have to register online for another class and pay the full course/clinic price again. There are no exceptions for being late.

3. If you drop out of a BRC1 class after attending the live virtual/online classroom session and before the first riding day session, or have to drop out of the first riding day session of a BRC1 class due to an injury, or do not show up for the first riding day session of a BRC1 class for whatever reason, we will refund you $200. No exceptions. (If you do not show up for the first riding session of a BRC1 class, you can't attend the second riding day session). 

If you drop out of a BRC1 class during the first riding day session, or after the first riding day session and before the second riding day session of a BRC1 class, or have to drop out of the second riding day session of a BRC1 class due to an injury, or do not show up for the second BRC1 riding day session, for whatever reason, we will refund you $100. No exceptions. 

If you drop out of a BRC1 class during the second riding day session, for whatever reason, we will refund you $50. No exceptions. 

If you do not attend the live virtual/online classroom session and the first riding day session of the BRC1, we will refund you $150. No exceptions. 

If you drop out of the riding session of the BRC2 LW, APBRC, TBC or any one of our clinics, or have to drop out of the riding session of the BRC2 LW, APBRC, TBC or any one of our clinics due to an injury, or do not show up for the riding session of the BRC2 LW, APBRC, TBC or any one of our clinics, for whatever reason, we will refund you 50% of the course/clinic price. No exceptions. If you want to attend another class, you will have to register online for another class and pay the full course/clinic price again

1. If you decide to cancel your class reservation and send us an email at least 10 business days before the start of your scheduled class, we will refund the entire course price. 

 
2. If you decide to cancel your class reservation and send us an email less than 10 business days and more than 3 business days before the start of your scheduled class, we will refund the course price minus a $50 cancellation fee. No exceptions.

 
3. If you decide to cancel your class reservation and send us an email 3 business days or less than 3 business days before the start of your scheduled class, we will refund 50% of the course price. No exceptions.

4. If you test positive for COVID, stay home for at least 5 days so you don't spread it to others. We will give you a partial refund as stated above in paragraph 3. 

 
5. Rain - classes are conducted rain or shine. If rain is in the forecast for the class you registered for, bring rain gear (rain jacket, rain pants, waterproof shoes, waterproof gloves or latex gloves to wear under your gloves) to stay dry. If there is lightning and/or thunder during a practice riding exercise, we stop the exercise and have you go to your car or other safe area until the lightning and/or thunder passes.

 
6. We reserve the right to change the time schedule of a class at any time, or cancel a class at any time due to severe weather conditions, unforeseen circumstances, low enrollment, and last-minute events scheduled by MSU. If we have to cancel a class, we will refund the entire course price. If we have to cancel a segment of the class, we will give you a partial refund.

 
All cancellation requests must be made in writing via email to RidingAcademy1@aol.com for verification purposes. Include the Class #.

Refunds can only be made to your original payment method.

1. If you want to switch/reschedule your BRC1 class reservation to another BRC1 class at least 10 business days before the start of your scheduled BRC1 class, you are entitled to one free transfer. You must notify us by email at least 10 business days before the start of your scheduled BRC1 class and let us know what BRC1 class you want to switch to. We will switch you if a seat is available in that BRC1 class. There is a $50 transfer fee for additional switches.

 
2. If you want to switch/reschedule your BRC1 class reservation to another BRC1 class less than 10 business days and more than 3 business days before the start of your scheduled BRC1 class, there is a $50 transfer fee. No exceptions. You must notify us by email more than 3 business days before the start of your scheduled BRC1 class and let us know what BRC1 class you want to switch to. We will switch you if a seat is available in that BRC1 class.

 
3. No switching/rescheduling is allowed 3 business days or less than 3 business days before the start of your scheduled BRC1 class. If you notify us by email 3 business days or less than 3 business days before the start of your scheduled BRC1 class, we will refund 50% of the course price. No exceptions.

 
4. No switching/rescheduling is allowed for the BRC2 LW, APBRC, TBC, or a Practice Clinic. If you registered for the BRC2 LW, APBRC, TBC or a Practice Clinic and can not attend it for whatever reason, we will refund 50% of the course price. No exceptions. 

 
5. For the BRC1, both riding sessions must be taken in sequence (Day 1 first, then Day 2) and the riding sessions must be taken on the two consecutive days of the class. You can't do one riding session on one day of the class and the other riding session on another day of another class unless you pay the full course price for both classes. You also can't skip a riding exercise or miss a riding exercise of the BRC1, BRC2 LW, APBRC, TBC or a Practice Clinic. If you miss a riding session, or skip or miss a riding exercise, you will be dismissed from the class and receive a partial refund. 

 
All switching/rescheduling requests must be made in writing via email to RidingAcademy1@aol.com for verification purposes. Include the Class #.

We reserve the right to counsel out (remove) a student from a class if they are not able to ride a bicycle, are struggling while riding a practice riding exercise, are not able to keep up with the riding pace of the class, didn't meet the objective of a riding exercise within the time frame allotted for the exercise, are a safety hazard to themselves or others in the class, or display signs or symptoms of not feeling well (including, but not limited to, anxious, nervous, fatigue, nausea, lightheaded, dizzy, weak, faint, shivering, numbness in the fingers or toes, hypothermia, hyperthermia, heat exhaustion, heat stroke). If you are counseled out of class for any of these reasons, we will give you a partial refund as stated above in paragraph 1 under "Refunds". If you want to attend another class, you can register online for another class and pay the full course price again.

If you had trouble coordinating the clutch and the throttle in the BRC1, you can take the Introductory Motorcycle Experience (IME) for an additional price, which is a private one-on-one lesson for approximately 1-1 1/2 hours to practice coordinating the clutch & throttle. More information about the IME is on the IME page of this website. After successfully completing the IME, you can retake the BRC1 at the full course price if you still want to get a motorcycle license. 

If you had trouble with the basic riding skills in the BRC1, you can take a Formal Remedial Training (FRT) session for $99, which is a private one-on-one lesson for approximately 2 hours to help you develop the basic riding skills and become more comfortable riding a motorcycle. After successfully completing the FRT, you can retake the BRC1 at the full course price if you still want to get a motorcycle license. 

The riding sessions of the BRC1 are structured as group training. 12 students is the maximum number of students permitted for the riding sessions. Due to the group training structure and the time frame of the riding exercises, we can't provide too much personal coaching. Individualized personal coaching can only be provided in an IME, an FRT, or a private APBRC. More information about the APBRC is on the APBRC page of this website.

Our Refund Policy is very strict because we do not want to lose money on a class. Since we offer more benefits and features than all the other motorcycle safety training schools in NJ, we run on a very small profit margin and cannot afford to lose money. If you miss a class, can't make a class, or arrive late to attend a class, we can't just put you in another class for free. That's like buying two seats (one seat in each class) for the price of one seat. 

If you have tickets to a sports game or concert and can't make the event for whatever reason, you don't get to go to another game or concert for free.

We lose money on last minute cancellation/ rescheduling requests because we lose the ability to sell that seat to someone else on such short notice, and we lose money on the class.

We're also very strict on having the proper riding gear for the riding sessions (the proper riding gear is posted on each course page) and arriving on time for the riding sessions because you can't miss any safety information once a riding session starts for liability reasons. There are no exceptions for being late.